I read an e-mail about how our words reflect our character and got to thinking about the impact our words can have, not only on our personal relationships but on our business relationships.
If we put one person down to another, won’t the person we are speaking to wonder what we might say about them when they aren’t around? If we constantly complain and criticize, won’t we drive people away from us? Think about it, who do you like to be around, and who do you like doing business with, someone who is positive, uplifting and edifying or someone who is negative, degrading and full of complaints?
I personally will not do business with someone who tears others down with their words, criticizes their competitors, or attempts to make me feel inferior. I am turned off by someone who is so busy telling you how great they or their company is that they lose sight of edifying others. I really believe that in their attempt to tell you how great they are, they are actually revealing their own insecurities and inadequacies.
Richard Carlson put it this way: “ When we judge or criticize another person, it says nothing about that person; it merely says something about our own need to be critical.”
I love this quote from Dale Carnegie, “Any fool can criticize, condemn, and complain but it takes character and self-control to be understanding and forgiving.”
The point of the e-mail article was not only the effect our words have on others, but the effect our words have on the view others develop about us. We can influence people’s opinions of us merely by the words we allow to come out of our mouths. These words speak volumes about our true character within.